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Your business is paying what you feel is a fair wage to your employees. So it is natural that you want to get back improved employee performance. However, the classic struggle is that some employees keep back the best they can do. There are many possible reasons for this situation, and you can likely think of a few. Most people know what the minimal effort is to keep them out of hot water. Then they settle into their minimal performance routine and tend to stay there.
Since that’s not beneficial to your business, let’s figure out some simple approaches to get the most out of your employees.
So, to help raise the bar, here are seven approaches that encourage your staff to give you improved employee performance.
1. Employees are happier when their duties and responsibilities are closely aligned with their needs. This is about what they feel will give them a higher level of satisfaction. If you talk to them, they will often tell you about their career aspirations and goals. To be fair to employers, we all know there are times when business needs to supersede personal requirements on the job. In these cases, you can usually get a solid buy-in with sincere communications. Most people are reasonable and understand there are times when sacrifices must be made. This interaction leads to higher employee performance in the long term.
2. Be truthful with all employees in business communications and about decisions made at higher levels. People can tell when they are not getting the full story. When this occurs, very little positive results come about, and it usually leads to negative feelings. Or, existing negative attitudes are reinforced and it tends to become a downward spiral. Explain the situation in the event that confidentiality issues are present.
3. Many employees have skill sets that are not being used either fully or at all. This is where processes that let you know about these hidden skills can be valuable. The reason you should know more about your employees is you may be able to use their skills. At least, you do not know how skilled they are until you find out. Of course this can cause challenges such as how to compensate them at a higher rate. The flip side of this is your business can save substantially if it prevents hiring or outsourcing the work to someone who is much more expensive. So, another way to gain improved employee performance at little expense.
4. All of us have the need to know we have a voice at work. So open lines of communication that are meaningful are essential for good morale. Sometimes high frustration levels build, and an employee may want to vent a little and make you aware of a situation. If needed, make a culture change if communications have not been a strong point in your company.
5. Your business may have the most inefficient and exasperating processes that make people want to scream every day. The only problem is you don’t know about it. Or, even worse, you do and feel it is something they can live with. It is your business, but you know that a situation and high emotional reactions only get in the way of maximum performance.
6. Identify positive contributors in your organization and reward them. We all like to be recognized regardless of what it is. There are so many ways to implement a program of rewards and recognition. Some businesses started an employee of the month program. Their reward was public recognition at a monthly meeting, and they were given the best parking space for the entire month. Really it was well received and it cost nothing to implement. And yet the program met its goals of improved employee performance.
7. Lastly, how well trained are your employees? Or if they are trained, do you provide training for updating their skills? This is where you will have to assess the needs and status of your business. Identifying areas for training and improving skills will repay your business with improve employee performance for years to come.