Regular interaction between employees can greatly improve the work culture and productivity in an organization. Communicating effectively at the workplace will greatly improve relationships between employees and help in completing important projects faster. Better communication greatly improves the performance of the employees at work, while making the team members trust each other. And that trust interestingly lends itself to improved self-esteem.
Research information indicates that organizations where employees communicate well with each other are likely to have a turnover rate for employees which is approximately half the average for the industry sector.
Periodically every person is likely to find that he is not able to communicate effectively with others due to various reasons. These can lead to misunderstanding with others and irritation.
Some methods for improving communication between team members are discussed below. These are some of the simplest techniques which the organization can incorporate in the daily routine of the employees and improve the relationships between team members and other employees, making them more responsive.
Improve Trust Levels
If the employee trusts the manager or other senior employees, he is more likely to contact the manager and inform him about any kind of problem which he faces at the initial stage if he can’t solve it himself. Hence to improve the trust levels, managers should develop a rapport with their employees first. For example, when a new employee joins the organization and is undergoing the orientation process, the supervisor could take the new employee for lunch with other team members. During the lunch, the employees should discuss their life, habits, approach to life instead of business. Though this may not take much effort, it is a very effective icebreaker, improving communication between team members significantly and quickly.
Offer Compliments in a Better Way
Though the manager can use the standard term “great job” to compliment the employee who has done the work assigned well, it is usually not very helpful. However, in some cases, the employee may get confused, since he will wonder which specific aspect of the job was done well, so that he could replicate it later. Instead, the manager should focus on the specific aspects of the task or work done by the employee, so that he knows his strength and specifically what got him the praise.
Give Feedback Which is Constructive
Most employees have received negative feedback from their supervisor delivered in a harsh tone, which destroys trust and communication permanently. So, while giving feedback it is important to review the specific action, and not pass comments on the character of the employee. The worker should be given the opportunity to share their views and help in a positive way.
Processes Should be Streamlined
If the organization is working on a very large project, with many stakeholders, there is likely to be communication letdown between the employees at some stage. This malfunction should be used to improve the process and prevent similar problems in future, removing any hurdles which the employees face. When the employees are informed about the process changes, the manager can also get feedback from the staff on the effectiveness of the processes, to make necessary charges in future if required.
On a Final Note
Effective communication within the workspace plays a crucial role in improvement of a business and success of any organization. When communicating, nonverbal communication must also be considered. How a supervisor or subordinate delivers a message has a lot of effect on the meaning of of that communication and the resulting action.
Improve Communication with a Staffing Agency’s Support
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